Accessibility Statement

1. Our Standard

We are working towards conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the widely recognized international benchmark for web accessibility. This is a target we actively build towards, and this website has not been independently certified against that standard.

2. What We Have Built

Accessibility work already reflected in this site includes:

• Semantic HTML landmarks (header, main, footer, and labelled navigation) so assistive technology can understand and jump between sections of a page.
• Keyboard operability, so links, buttons, and form fields can be reached and activated without a mouse, in a logical order.
• Colour contrast reviewed and adjusted to meet WCAG 2.1 AA for body text, headings, and interactive elements.
• Visible focus states on links and buttons, so keyboard users can always see where they are on the page.
• Reduced-motion support: anyone with a system-level “reduce motion” preference set will see this site’s already minimal animations turned off entirely.
• Labelled forms, including a visible or programmatically associated label for every field, such as the email field in our newsletter sign-up.
• Descriptive, keyword-driven link text throughout the site, rather than generic phrases like “click here,” so a link’s destination is clear out of context.
• A single, consistent heading structure on every page (one main heading, followed by properly nested subheadings) to support navigation by heading.

3. Known Limitations

This site is under active development, and accessibility, like every part of it, is a work in progress. Known limitations at this time include placeholder imagery and sample content in some sections that will receive final alt text once real clinic photography is in place, and third-party embeds, such as our map, whose accessibility we do not fully control. We review and address issues like these as they are found.

4. The Standards We Reference

In addition to WCAG 2.1 AA, we pay attention to Canadian accessibility expectations, including the Accessible British Columbia Act and the broader direction of Canadian accessibility standards for organizations serving the public. We favour real, built-in accessibility over any bolt-on shortcut.

5. Feedback and Contact

If you encounter a barrier using this website, or an accessibility problem when visiting our clinic, please tell us. Contact [insert accessibility feedback contact name or title, email address, and phone number], and let us know the page and the issue. We will acknowledge your message and work to address the problem in a reasonable timeframe.

6. Ongoing Review

We plan to revisit this statement and the site’s underlying accessibility as the site grows, as real photography and content replace placeholders, and as our practices mature. This is a living commitment, not a finished checklist.